NCR Registered · NCRCP17599

Recovering outstanding debt,
restoring financial health.

Liquidfin is an external debt collector focused on early delinquency collection — payments go directly into your trust account, so funds settle to you the moment your customer pays. We never hold your money.

📞 Contact Centre 012 493 2430 · Mon–Fri
💳 Direct to Trust Account
Collection Report · Book #LF-2291
Placed accounts1,240
Settled direct-to-accountR 318,940
Conversion rate34.6%
AOD / RPC / ConversionReported monthly
🤝
Negotiable
commission, commission-only model — no recovery, no fee.
EARLY DELINQUENCY COLLECTIONS NCR REGISTERED · NCRCP17599 NO HOLDING OF FUNDS DIRECT-TO-TRUST-ACCOUNT SETTLEMENT POPIA COMPLIANT EARLY DELINQUENCY COLLECTIONS NCR REGISTERED · NCRCP17599 NO HOLDING OF FUNDS DIRECT-TO-TRUST-ACCOUNT SETTLEMENT POPIA COMPLIANT
Why Liquidfin

Built for creditors who want visibility, not a black box

We collect payments directly into your trust account — funds never sit with us waiting to be forwarded. No holding of funds, ever.

Direct
Funds settle into your trust account, not ours
0%
Of client funds ever pass through Liquidfin
Negotiable
Commission structure, tailored per book
NCR
Registered & licensed credit provider — NCRCP17599
For Creditors

Place your early delinquency book with us

We specialise in early delinquency collections (EDC) — recovering accounts before they age into write-off territory, on a commission-only, no cure–no pay basis.

  • Payments go directly into your trust account — we never hold your money
  • We never touch or hold your money
  • Negotiable commission — no fixed, one-size-fits-all rate
  • AOD, RPC and Conversion reporting on your book
Place a book →
For Consumers

Contacted about an overdue account?

If Liquidfin has reached out to you on behalf of a creditor, we can help you arrange a fair, affordable repayment plan — professionally and compliantly, every step of the way.

  • Respectful, compliant contact — never harassment
  • Payment arrangements built around what you can afford
  • Clear confirmation once your account is settled
  • Direct line to query or dispute your account
Discuss my account

How it works

From placement to direct settlement

A straightforward process built for visibility — no funds pass through a middleman on their way back to you.

01

Place your book

You hand over early delinquency accounts to Liquidfin, ideally within the first cycles of non-payment.

02

Contact & negotiate

We reach out to the consumer professionally and compliantly, and agree an affordable repayment plan.

03

Direct settlement

Payments are collected directly into your trust account — funds are yours as they pay, with no holding of funds.

04

Report & reconcile

You receive AOD, RPC and Conversion reporting so you always know exactly where your book stands.


What sets us apart

Not another black-box collector

💳

Direct-to-account

Payments go directly into your trust account — we never hold or touch your money, from day one.

🔒

We don't touch your money

Funds are in your account the moment your customer pays. No third-party holding period, no reconciliation gap.

🤝

Negotiable commission

No fixed, take-it-or-leave-it rate — commission structures are agreed per book, on a no cure–no pay basis.

📊

Full reporting suite

AOD, RPC and Conversion reports, delivered on your schedule so you have full visibility of every account.

⚖️

Compliance focused

NCR registered and POPIA compliant. Every contact with a consumer follows the National Credit Act.

🎯

Results driven

Early delinquency collection means we work accounts while they're still recoverable — not after they've gone cold.


Trusted & regulated

What our clients say

"
Knowing the money lands in our account the moment it's paid — not days later through someone else's books — changed how we think about early delinquency.
Finance Manager · Credit provider
"
The reporting is the difference. We can see AOD, RPC and conversion on our book at any point, not just at month-end.
Credit Risk Lead · Retail lender
"
They were professional and worked out a plan I could actually stick to, instead of just chasing the full balance.
Consumer client · Gauteng

Resources

Where to go for independent help

If you have a complaint or query outside of Liquidfin, these regulatory bodies can assist directly.

National Credit Regulator (NCR)

For complaints related to credit agreements.
0860 627 627 · complaints@ncr.org.za
www.ncr.org.za

National Consumer Commission (NCC)

For complaints under the Consumer Protection Act.
012 940 4450 · complaints@thencc.org.za
www.creditombud.org.za

Financial Sector Conduct Authority (FSCA)

For insurance and financial product complaints.
0800 20 37 22
www.fsca.co.za

Council for Debt Collectors (CFDC)

For debt collection practice complaints.
012 804 9808 · info@cfdc.org.za
www.cfdc.org.za

National Financial Ombud (NFO)

For credit agreement or bureau disputes.
0860 800 900 · WhatsApp 066 473 0157
info@nfosa.co.za

Customer Care — Liquidfin

info@liquidfin.co.za · 012 493 2430
Placing a book? WhatsApp 074 905 6987
Boardwalk Office Park, Faerie Glen, Pretoria

FAQ

Common questions

Liquidfin is an NCR-registered external debt collector specialising in early delinquency collections (EDC) — recovering overdue accounts for credit providers before they age into write-off territory. We operate on a commission-only, no cure–no pay model.

Payments collected on your behalf are routed directly into your own trust account, instead of passing through a holding account first.

For you, that means collected funds are in your account the moment your customer pays — with nothing sitting with us in between.

No. Every collection is settled directly into your own trust account. Liquidfin never receives, holds, or transfers your clients' payments — we only manage the collection process and reporting.

Early delinquency collection focuses on accounts in the first stages of non-payment — typically the first one to three missed instalments — where the likelihood of a full, amicable recovery is highest. Acting early keeps accounts out of legal or write-off processes wherever possible.

Commission is negotiable and agreed per book, based on factors like account age, size, and industry. We operate strictly on a commission-only, no cure–no pay basis — if we don't recover, you don't pay.

You'll receive AOD (Acknowledgement of Debt), RPC (Right Party Contact) and Conversion reporting, giving you visibility into contact rates, arrangements made, and amounts collected — on a schedule agreed with your account manager.

Reach out to us as soon as possible so we can confirm the account details and work out a repayment plan that's realistic for your circumstances. The earlier you engage, the more options are typically available.

If you're unsure whether contact from us is legitimate, verify our NCR registration (NCRCP17599) or contact us directly via the details on this page rather than any number left in a message.

If an account remains unresolved and uncontactable, the creditor may pursue further recovery steps permitted under the credit agreement and applicable legislation, which can include legal action.

Your payment behaviour and account status may also be reported to registered credit bureaux in accordance with the National Credit Act, which can affect your ability to obtain credit in future.

We strongly encourage engaging with us before an account reaches that stage.


Have a book to place, or a question about an account?

Get in touch with the Liquidfin team — we're commission-only, so there's nothing to lose by asking.

Get in touch →

Contact

Get in touch

info@liquidfin.co.za · 012 493 2430 · Boardwalk Office Park, Faerie Glen, Pretoria

Accredited & regulated
NCR · NCRCP17599 Council for Debt Collectors POPIA Compliant Direct-to-Trust-Account Settlement Commission-Only